1. 24 Hour National Freephone Helpline Support Worker
About Women’s Aid
Women’s Aid is a national, feminist organisation working to prevent and address the impact of domestic violence and abuse. We do this by advocating, influencing, training, and campaigning for effective responses to reduce the scale and impacts of domestic abuse on women and children and providing high quality, specialised, integrated, support services.
Purpose of the Post
To provide support and information to women experiencing abuse in intimate relationships on the Women’s Aid National Freephone Helpline, online Instant Messaging Support Service (IMSS), Text and Email support, and to assist in ensuring maintenance and fulfilment of the responsibilities of the Helpline Service Department as a member of the Helpline Team.
Reports to: Head of National Helpline Services.
Location: Primarily based at Women’s Aid head office in Dublin. Women’s Aid operates a Hybrid Working Policy and a % of hybrid working will be considered upon successful induction and six month probationary review.
Hours: Helpline Support Worker Full-time – 35 hours per week (based on set roster, 5 over 7 days per week including some evenings and weekends), excluding lunch breaks. Flexibility may be required.
Contract: Permanent contract.
Salary: The starting rate for this role is circa €34,233 – € €41,234.
This role sits on the Women’s Aid Helpline Support Worker Pay Band – €34,233 – €51,373 (Rate commensurate with experience and in line with company remuneration policy).
How to Apply
Application forms, clearly referenced NFHSW8.2025 in the subject line, should be sent by email only to isabelle.griffin@womensaid.ie
Please note that only application forms are accepted. CVs will not be considered.
Closing date for applications: 5 pm on Thursday 24th July 2025.
Interview schedule: It is anticipated that the first round of interviews will take place Thursday the 7th of August 2025 via Zoom.
2. Business Support Administrator
About Women’s Aid
Women’s Aid is a national, feminist organisation working to prevent and address the impact of domestic violence and abuse. We do this by advocating, influencing, training, and campaigning for effective responses to reduce the scale and impacts of domestic abuse on women and children and providing high quality, specialised, integrated, support services.
Purpose of the Post
We are hiring a dynamic and motivated individual who has excellent administration experience to work for a collaborative and growing organisation. This varied role will support the smooth and efficient running of Women’s Aid.
Reports to: Business Support Manager
Location: Primarily based at Women’s Aid head office in Dublin 2. Women’s Aid operates a Hybrid Working Policy and a % of hybrid working will be considered upon application, subject to completion of onboarding/probation.
Hours: Part-time, 21 hours per week. Women’s Aid’s full-time working week is 35 hours (excluding lunch). This part-time role will generally cover mornings 9am- 1pm Monday-Thursday, and 9am-2pm Fridays. However, some flexibility may be negotiated with the successful candidate.
Contract: Permanent, part-time, 21 hours per week.
Salary: The starting rate for this post is between €29,206 – €36,386. This role sits on the Women’s Aid Administrative Officer Pay Band €29,206 – €43,566 (rate commensurate to relevant experience, in line with company remuneration policy).
How to Apply
Application forms (CVs will not be considered), clearly referenced BSA2025 in the subject line, should be sent by email only to Anna Sheridan at finance@womensaid.ie.
Please note that only application forms are accepted. CVs will not be considered.
Closing date for applications: 5pm, Friday 15th August 2025.
Interview schedule: It is anticipated that first round interviews will be held on the week commencing 25th August 2025 at Wilton Place, Dublin 2.