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Email Us

You can email the Helpline team at for basic information. However, we can’t provide ongoing support via email.

Our goal is to reply to all emails within 3 working days.  However, due to operational reasons from 1st September 2023 to 11th September 2023, there will be a delay in receiving your reply. Please call the National Helpline on 1800 341 900 if your query is urgent.  Thank you.

When you email us, it is confidential. This means you do not have to give any personal information such as:

  • name
  • address
  • telephone number.

Please note that Women’s Aid operates under the Children First National Guidance for the Protection and Welfare of Children 2017.  Read more.

Please note that we can not open attachments to emails.