Day 14: We offer support in 170 languages

Posted on December 08, 2017 at 11:21 AM


The women we support are diverse and come from all walks of life. Domestic violence can affect any woman, at any age and from any background.  Today we look at the additional barriers women from Migrant communities face.

In 2016, Women’s Aid National Freephone Helpline, responded to 493 calls from migrant women. 250 calls were facilitated in 27 languages. Some of these calls were initiated by professionals such as Gardai, refuge staff and GP’s in their quest to support women presenting to them.

82% of callers who used the Telephone Interpretation Service spoke a range of EU languages including Polish, Hungarian, Portuguese and Romania. The non-EU languages included Arabic, Mandarin and Russian.

28% of new women we saw in 2016 in our One to One Support Service were migrant women. Just over half were from non-EU member states while 44% were from EU member states.

The additional barriers faced by migrant women affected by domestic violence include:

  • Language barriers.
  • The impact of the lack of independent residency status
  • Ineligibility for social protection
  • Limited access to emergency accommodation

Women may also face pressures and have a reduced number of options because of their cultural or religious backgrounds. For migrant women with particularly complicated cases Women’s Aid works alongside migrant rights organisations, such as, the Immigrant Council of Ireland and the Irish Refugee Council.

The Women’s Aid Telephone Interpretation Service is providing an essential service to women, whose first language is not English and who are experiencing domestic violence.

Read more here.

You can also read translated information on our website in:










Permanent link | Categories: 16 Facts for 16 DaysDay 148th December 2017