Women's Aid is currently recruiting volunteers for our National Freephone Helpline (1800 341 900), which is based at our offices at 5 Wilton Place, Dublin 2.
Our Helpline volunteers are committed and dedicated individuals whose contribution to Women's Aid is vital to the high quality support and information that Women's Aid provides to women who ring our Helpline.
For many women who contact the Helpline, the volunteer who answers the phone may be the first person they have told about their abuse. It may have taken years to finally speak about their experience. Therefore, it is essential that the person who answers that call is able to listen to and support the caller, as well as provide them with accurate and appropriate information. The response a woman receives from the volunteer can mean that calling the Helpline is the first step in the journey to a life free of violence.
Helpline volunteers give support in a non-judgmental, non-directive fashion, and work from the Women's Aid model of self-help and mutual aid. This model of work is about empowering women to make decisions rather than about "helping" them.
"When women tell you that they feel better after talking to you, it makes the work worthwhile."
~ Women's Aid Helpline Volunteer
The work can be difficult, but the rewards are great.
The Helpline is open from 10am to 10pm, 7 days a week, 364 days a year (closed Christmas Day).
The shifts are:
We are looking for women who are over 18 years of age, have a warm manner, are good listeners with fluent English and who have an interest in women's issues.
Applications should be received no later than 5pm, Monday 23rd September 2013. CVs will not be considered.