Media Release: Rise in Reports of Domestic Violence in 2019 and During Covid-19, says Women's Aid.

20 Aug 2020

  • Women’s Aid releases its Annual Impact Report 2019 alongside a special supplementary report on Domestic Abuse during the Covid-19 Emergency.
  • Women’s Aid Services engaged in 20,763 support contacts in 2019 during which they heard 24,049 disclosures of abuse against women and children.
  • 9% increase in responses in 2019 compared to 2018.
  • 43% increase in responses by the 24hr National Freephone Helpline between March to June 2019 and March to June 2020 (6,400 calls taken).
  • Survey of 937 victims/survivors shows that, despite improved public awareness and legislation, fear of stigma remains a serious barrier to seeking help.
  • The organisation is calling on the Government to follow through on its commitments to audit and improve existing state responses to domestic and sexual violence infrastructure and other reforms.

Thursday 20th August 2020: Women’s Aid, a leading national domestic violence support organisation, releases its Annual Impact Report for 2019.  The report details the 20,763 contacts made with Women’s Aid direct services including the 24hr National Freephone Helpline and its Dublin-based one to one support services last year.  During these contacts 19,258 disclosures of domestic abuse against women and 4,791 disclosures of abuse against children were made (24,049 disclosures in total).  The report provides an insight into the levels and forms of abuse experienced by women and children in homes and relationships across Ireland. Women’s Aid also releases a supplementary report ‘When Home is Not a Safe Place: Domestic Abuse during the Covid-19 Emergency’ highlighting a 43% rise in contacts with the National Freephone Helpline during the Covid-19 crisis.

Speaking ahead of the launch of the reports, Sarah Benson, CEO of Women’s Aid says:

“Behind these figures are women whose lives have been devastated by abuse. Women disclosed being beaten, strangled, burned, raped and their lives threatened. They told us about being denied access to the family income to feed and clothe themselves and their children and being stalked and humiliated online.”

Contacts with Women’s Aid services rose by 9% in 2019 compared to 2018.  The organisation are encouraged by these numbers as it means more victims are coming forward.  However, it says that this is only the tip of the iceberg in terms of the prevalence of domestic abuse. 

Within the 2019 report, Women’s Aid publishes findings from an independent survey with 937 respondents, which shows that in addition to fear of their abuser, fear of stigma and self-blame are still major deterrents for those who suffer domestic abuse when it comes to seeking support and that often women feel that it is only physical violence that will be considered abuse.  

Ailbhe Smyth, Chairperson of Women’s Aid says:

“It is astonishing in 2020 to hear that women still feel silenced and afraid to come forward for help because they worry about others knowing what is happening, are ashamed and afraid of the stigma.  We want everyone to know that their experience matters to us. Abuse is never the fault of the victim but the perpetrator, and if they contact Women’s Aid they will be supported and believed.”

Ms Smyth continued:

“It was good news that the law changed in 2019 to include the offence of coercive control which is a pattern of highly controlling manipulative behaviour that commonly does not include physical violence, but is nonetheless devastating to victims. Clearly this survey shows that we need to do more to raise public awareness of this, increase convictions and encourage and support those suffering to reach out for the help they deserve.”

Sarah Benson confirms that the harmful impacts of all forms domestic abuse must not be underestimated: 

“Women variously told us how they were suffering from exhaustion, feeling like they had lost their own identity and experienced suicide ideation. Women also spoke about painful isolation from family and friends as a result of their abuser’s coercive control. They described nightmares and the constant fear they felt within their homes, afraid to even speak in case they put themselves or their children at risk.”

In a supplementary report, also released today, Women’s Aid details the impact of the Covid-19 emergency on victims of domestic abuse. It says the pandemic stretched its services to the limit.  

Ms Benson says:

“Covid-19 has shone a further light on the crisis of domestic violence in homes across Ireland. As we all retreated to our homes for safety, it became increasingly clear that home is not a safe place for everyone. In Ireland, our 24hr National Freephone Helpline responded to a 43% increase in calls between the end of March and the end of June.  Trapped with abusers and denied outlets that may have offered them support and respite in the face of abuse before, women came up with ingenious ways to get in touch with us. Women called from their car, from the garden shed, from the bathroom with the shower running.”

Ms Benson adds:

“We also saw a 71% increase in visits to the Women’s Aid website for this period where information and resources are available to victims, survivors and their allies. It is also where our Instant Messaging Support Service can be accessed. We were able to extend the hours of this new service over seven days enabling those who could not speak out to reach out discretely and in silence for support.”

Women disclosed that matters have been exacerbated specifically due to Covid-19 restrictions. 

Ms Benson details:

“Women told us that their partners were using the lockdown restrictions as an excuse not to leave after they had been violent. When abusers couldn’t get access to their families, they shifted to digitally abusing women through messages, phone calls and video calls.  For women who had previously experienced abuse, the restrictions that the Government placed on movement prompted painful memories of being abused and controlled. Women with underlying health issues reported that their partners were not adhering to Covid-19 restrictions deliberately, and some were effectively weaponising the virus by coughing or spitting on women.”

Women’s Aid believes that there is a unique opportunity at this time for the Government to prioritise a national response to domestic violence and abuse.  Ms Benson concludes:

“As demand for services increases, now, more than ever, we need Government to follow through on its commitments.  A whole government response is required in order to prevent domestic abuse, to protect those suffering and to hold perpetrators to account.”

The organisation is calling on the Government to follow through on its commitments to audit and improve existing state responses to domestic and sexual violence infrastructure, including co-ordination; to fully resource specialist services; prioritise Family Law Court reform; to commit to a victim-centred and trauma-informed reform of the Criminal Justice System’s response to domestic and sexual violence and to legislate effectively to tackle the growing problem of online abuse.

Women’s Aid 24hr National Freephone Helpline 1800 341 900


For more information: Call Christina Sherlock on 0879192457 or email

Additional notes for media:

  • Women’s Aid Annual Impact Report 2019 – download here:
  • Women’s Aid When Home is Not Safe: Domestic Abuse during the Covid-19 Emergency – download here:
  • Launch details: Webinar at 11am, 20th August 2020 to launch both reports. Speaking at the announcement of the new figures are Sarah Benson, CEO of Women’s Aid, Niamh Ní Dhomhnaill, on her lived experience of domestic and sexual abuse, Drew Harris, Commissioner, An Garda Síochána, Justice Colin Daly, President of the District Court and Roderic O'Gorman, T.D., Minister for Children, Disability, Equality and Integration.  The event will be chaired by Ailbhe Smyth, campaigner and Chairperson of Women's Aid.
  • Register for the launch at
  • Women's Aid is a national organisation providing support and information to women experiencing domestic violence through its Direct Services. It runs the only free, national, domestic violence 24hr helpline (1800 341 900, 24 hours, 7 days) with specialised trained staff and volunteers, accredited by the Helplines Partnership and with a Telephone Interpretation Service covering 170 languages for callers needing interpreting services as well as a Text Service for Deaf and Hard of Hearing women. The National Helpline also runs the new Instant Messaging Support Service available daily on
  • Women's Aid also offers a Dublin-based One to One Support Service and Court Accompaniment Service and runs the Dolphin House Support and Referral Service in the Dublin District Family Law Court (in partnership with Inchicore Outreach Centre).  The 24hr National Freephone Helpline is a gateway to other local independent support services and refuges around the country.
  • In a 2014 study entitled 'Violence against women: An EU-wide survey' by the European Union Fundamental Rights Agency (FRA), it was reported that 14% of women in Ireland have experienced physical violence by a partner since age 15. 6% of Irish women have experienced sexual violence by a current or former partner and 31% of women have experienced psychological violence by a partner. 12% of Irish respondents in the FRA study had experienced stalking (including cyber stalking).
  • The FRA survey revealed that Ireland has the second highest number of women avoiding places or situations for fear of being assaulted out of all EU countries. 33% of Irish respondents thought that violence against women was very common, and 50% thought it was fairly common. 41% of Irish women know someone in their circle of family or friends who have experienced intimate partner violence (FRA, 2014).
  • Since 1996, 230 women have died violently in the Republic of Ireland.  16 children were killed alongside their mothers.  141 women were killed in their own homes (61%).  In the resolved cases, 100 women were murdered by a partner or ex-partner (56%). (Women’s Aid Femicide Watch Report 2019, November 2019).