Women's Aid is seeking volunteers for our National Freephone Helpline

29 Jul 2015

Women’s Aid Helpline volunteers are committed and dedicated individuals whose contribution is vital to the high quality support and information provided to women experiencing domestic violence.

Helpline volunteers provide support through a non-judgmental, non-directive approach, and work from the model of self-help and mutual aid. This model of work is about empowering callers to make their own decisions rather than about "helping" them. We are looking for people who are over 18 years of age, have a warm empathic manner, are good listeners with fluent English (essential) and who have an interest in the issue of domestic violence.

By volunteering you will:

  • play a key role on the Helpline which supports those experiencing abuse in Ireland today.
  • join a team of committed and dynamic volunteers.
  • develop an understanding of domestic violence through in-depth training and continued vital support while volunteering on the helpline.

The Helpline is open 7 days a week and we are looking for volunteers to operate the ‘out of hours’ service.

The required commitment for volunteers is one shift per week for a minimum of two years, following training. Volunteers receive regular support and supervision, including a mandatory monthly group supervision session.

For more information and to download an application form, visit this webpage

Application deadline: 5pm, 10th August 2015

For successful candidates, group interviews will take place on the 19th of August and 20th of August at 7pm. These will be followed by individual interviews which will be held on the 28th of August.